We guarantee that your trees will arrive in excellent health and ready to plant, and we guarantee they will meet our stated product specifications. If your trees arrive damaged, defective, or dead, we will replace them free of charge to the customer. If the trees do not meet your expectations, please contact us within the first 5 days of receiving your trees and we will accept returns with the customer paying return shipping. We strive to make every customer happy with their purchase.
Plants are living things and will need proper care and nutrients to acclimate to new environments. If you have plant issues within the first 30 days, give us a call or send us a message. We will address your concerns.